Season’s Greetings and Best Wishes for the New Year.Office Holiday Closure Alert: Dec 25th, Dec 26th, Dec 27th, Jan 1st 2025.

REGISTRATION

Who can use the MTFX payment service?

How do I register?

Is there someone I can speak to before I register?

Why do I need to give you copies of my bank account and my passport?

I am happy with my current provider, Can I still use MTFX?

WHY MTFX?

Why should I use MTFX and not my own bank?

Is my money safe with MTFX?

WAYS TO TRANSFER

How do customers send funds to MTFX

Can I cancel a recurring transfer plan anytime? Are there any conditions?

Can I extend the maturity date of my transfer?

Can I lock in a rate prior to sending you funds?

Do I need to pay a deposit for a recurring transfer?

How much does it cost to set up a recurring transfer?

SETTLEMENT

How long does it take MTFX to transfer funds?

RATE CHARGES & FEES

Why are MTFX’s rates so competitive?

What does MTFX charge to send money transfers?

What is the process of working with MTFX?

SENDING MONEY

What information do I need to send a money transfer?

Is there a cut-off time for international transfers?

Can I send money outside of business hours?

Will you inform me when you have sent my payment?

FORWARD CONTRACTS

What are forward contracts, and can I use them?

MARKET ORDERS

What are market orders, and how can I use them?

Where can I set up a market watch service?

GLOBAL CURRENCIES

What currencies does MTFX deal in?

ENABLED COUNTRIES

Which countries does MTFX send money to?

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